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‘Mall Whisperer’ Rick Caruso On What It Takes to Be Successful in Retail – Any Retail

As the world begins to open up from the pandemic shutdowns, malls across the country are feeling the love. In March, mall visits jumped 44 percent ahead of February, according to Placer.ai, based upon visit data tracked across 50+ malls in the U.S. in both urban and suburban centers. While April visits held just about […]

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How Signet Differentiates Kay and Zales To Expand the Mid-Priced Jewelry Market

Following a challenging pandemic year when Signet Jewelers’ sales declined 14.8%, the company’s turnaround began in earnest during the second half of the fiscal year. Fourth quarter sales rose 1.5% – and 5.1% in North America where the company generates over 90% of revenue. The company’s recovery continues apace, with revenues reaching $1.7 billion in […]

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Luxury Home Boom Continues For RH

For the first quarter ending May 1, RH just announced record results, with net revenues increasing 78% from $482.9 million last year to $860.8 million this. Looking out over the rest of the year, CEO Gary Friedman expects fiscal 2021 to end up 25% to 30%, raising its previous outlook in the 15% to 20% […]

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Three Years Into Its Turnaround Plan, Ralph Lauren Takes a Big Step Backwards

Almost exactly three years ago, Ralph Lauren Corp’s CEO Patrice Louvet announced an ambitious strategic growth plan, called “Next Great Chapter.” Two years in, it showed modest success, then Covid hit and the bottom fell out. Now the company’s revenues are at levels passed by in 2007. Ralph Lauren faces a long steep climb back […]

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‘Shop Small, Shop Local’ Message Is Independent Retailers’ Best Hope for Pandemic Recovery

The overarching story of retail in 2020, the pandemic year, is that the big just got bigger. The biggest categories – food and beverage stores, general merchandise stores (with the exception of department stores), building materials and supplies dealers and electronic shopping – all got bigger and the biggest retailers in each of those categories […]

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