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Retailers need to recognize that unified commerce is more than just a shiny, new phrase to describe omnichannel retail. Realizing its full potential and implementing it across the entire organization requires a completely new mindset. Yes, its goal is to deliver a unified customer experience across channels, i.e., an omnichannel customer experience, but it achieves […]
There’s lots of talk in luxury brand circles about GenAI reshaping luxury innovation. The upcoming Luxury Innovation Summit to be held in October in Geneva will be devoted to exactly that topic. Over 500 executives are expected to attend to find out how.For legacy luxury brands steeped in heritage, innovation presents a challenge. Too much change implemented […]
Luxury brands are widely using basic AI for data analysis to forecast demand, in supply chain management and to support other operational uses, but the emergence of generative AI (GenAI) takes AI to a whole new level, both maximizing the opportunities and the challenges.Basic AI is programmed to analyze data, identify patterns and make predictions. […]
As the furniture industry reels from a dramatic drop in consumer demand, Lovesac overcame market headwinds to report 7.5% growth in revenue in fiscal year 2024, reaching $700 million from $651 million the previous year.Lovesac’s advance is remarkable, given that furniture retail revenues dropped 5.7% in 2023 to $75.2 billion from an historic high of […]
The luxury market, including its goods and experiences, will end the year up eight to 10 percent over 2022 at current exchange rates, which is pretty dynamic considering the hefty comps it is up against. Expected to hit €1,508 billion ($1.65 trillion), it will have advanced between 18 to 20 percent over 2019, according to […]
Speaker, author, and market researcher Pamela N. Danziger is internationally recognized for her expertise on the world’s most influential consumers: the American Affluent. As founder of Unity Marketing, Pam leads with research to provide brands with actionable insights into the minds of their most profitable customers.
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