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Neiman Marcus’ Transformation Continues, But One Tradition Carries On: Its Christmas Book

Since joining Neiman Marcus Group as chief executive officer in 2018, Geoffroy van Raemdonck has been spearheading a transformation plan for the company that includes luxury legacy retailers Neiman Marcus and Bergdorf Goodman. Unable to realize his vision weighted down by nearly $6 billion in debt, Neiman Marcus filed for bankruptcy in May 2020, not […]

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Shoppers Didn’t Live Up to Expectations over Thanksgiving Weekend

Over the five-day Thanksgiving weekend including Cyber Monday, consumers didn’t turn out as expected or spend as much. If this weekend – the traditional kickoff for the holiday shopping splurge – is the measure, then it was a dud.   The number of shoppers in-store and online dropped by some 5.2% from 2019 pre-pandemic high, […]

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Strong Holiday Retail 2021 Forecasts Are in Reach, But Next Year Is Another Question

The National Retail Federation (NRF) is out with its holiday 2021 forecast and it’s a doozy. November and December retail sales are predicted to grow between 8.5% to 10.5% over 2020, excluding automobile dealers, gas stations and restaurants. This comes on the heels of last year’s spectacular increase of 8.2% after consumers threw off the […]

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Moms Will Be This Year’s Holiday Hero

Everyone in retail knows that women are their most important customers with women controlling or influencing upwards of 70% to 80% of all consumer spending, according to the oft-quoted statistic. But with 126.6 million adult women in the country today  – 96.6 million aged 20-to-64 and 30 million 65 and older –  it’s a massive […]

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How SmartGift Cracked the Code in Online Gifting

While we await the National Retail Federation’s holiday retail forecast – which will come any day – Deloitte and Forrester are out with their predictions for holiday 2020 and year-end. Big Four accounting firm Deloitte has a “glass half full” view, expecting a rise in holiday retail sales between 1% to 1.5%. On the other […]