Archive | April, 2021

More shops

Delivering a WOW! Customer Experience

How can pandemic-crushed specialty retailers that were too slow or ineffective ramping up their e-commerce capabilities come back from the brink? Don’t look to Amazon, the big-boxes or category killers for inspiration, advises Wharton Professor Thomas Robertson and director of its Jay H. Baker Retailing Center. Instead, set your sights on Ritz Carlton, Disney Parks […]

us market

5 Challenges Every Home Brand Must Overcome To Grow in the U.S. Market

Everyone has heard the adage, “The bigger the challenges, the greater the opportunity,” but often the reverse is true too:  The bigger the opportunity, the greater the challenges. Both apply for home brands that aim to grow in the U.S. consumer market. “A modicum of success in the U.S. is the most common and ultimately […]

Comments Off on 5 Challenges Every Home Brand Must Overcome To Grow in the U.S. Market Continue Reading →
furniture store photo-1460776960860-7adc30a4e69d

The Home Boom Is Going Bust for Independent Furniture and Furnishings Retailers

By all accounts, the pandemic year was a great one for home furnishings brands and retailers. Cooped up at home, Americans invested in improving their living spaces. Home improvement retailers, like Home Depot and Lowe’s that serve the DIY-inclined, rose 14% year-over-year. These retailers were aided by being classified as essential retailers during the shutdown, […]

Comments Off on The Home Boom Is Going Bust for Independent Furniture and Furnishings Retailers Continue Reading →