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Bottega Veneta Shuts Down Its Social Accounts. Will It Start a Trend?

Without warning and with no explanation, Kering-owned Bottega Veneta just closed down its Instagram, Facebook and Twitter accounts. Its abrupt halt to social media promotion has left the luxury fashion world stunned. With e-commerce doubling its share of the personal luxury goods market in 2020, from 12% in 2019 to 23%, and with its share […]

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Ikea Catalog

Ikea Cancels Its Catalog, Breaking a Vital Link in the Customer Journey

As 2020 draws to a close, every retailer is ready to close the books on this most disruptive of years. Ikea is quite literally closing its books. It is ending the 70-year run of its iconic catalog. The Ikea catalog will be relegated to a museum, where it becomes a nostalgic reminder of days gone […]

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Corporate board room

Why work with a Marketing Consultant?

This post contributed by my American Marketing Group partner, Paul Friederichsen. Sometimes you just need experience, perspective, and creativity on your side at the strategic level. Having the right partner can either validate and enhance the direction you’re headed or help you with a much-needed course correction. Would you ask, “why work with an accountant?” […]

Diversity

Luxury Brand Diversity Programs Won’t Prevent More Culturally Insensitive Mistakes

Recent culturally insensitive missteps by luxury brands, including Burberry, Gucci and Dolce & Gabbana, have people calling for greater diversity and inclusivity. While this is important, the problem goes deeper. Luxury brands need to return to the higher standards of taste and culture that made them great in the first place.

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Main Street Retail

Pointy Partners with Google to Help Local Retailers Compete Against Amazon

Amazon’s onslaught against brick-and-mortar retail is relentless. Today it controls about 5% of all American retail, according to Bloomberg, and is on track to take 49% of all online spending this year predicts EMarketer. Amazon is the competitor that keeps local independent retailers up at night. Some 73% of independent retailers surveyed by the Advocates for Independent […]

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