The tableware industry is facing many challenges that have overcome, or threaten to do so, many industry players. As a mature industry, it faces: Slow organic growth, Disruptive retailers, both online and brick-and-mortar, offering a seemingly endless supply of perfectly acceptable dinnerware options for less, and Brides forgoing tabletop on their registries in favor of […]
Archive | September, 2016
New Luxury, Old Luxury; Real Luxury, Faux Luxury — What’s a Brand to Do?
The latest news cycle has revealed chasms growing in the land of luxury: In late July, LVMH, home of storied Louis Vuitton brand, reported that first half 2016 sales of its flagship fashion and leather luxury goods segment dropped .8% from same period last year. Then, on the cusp of NY Fashion Week, Tim Gunn […]
Why Neiman Marcus Turned to Small Retailer STORY for Much-Needed Retailing Inspiration
Specialty retailers, if you aren’t convinced that you are positioned for the next big trend in retailing, then here is more proof. Another of the ‘big boy’ retailers, Neiman Marcus, is looking to a specialty retailer to help it restore some of its lost magic and learn some new tricks about how to sell in […]
What’s Missing in the Interior Design Industry? In a Word, BRANDING!
In preparation for my September 12 talk at the New York International Carpet Show (NYICS) on Trend Insights: What Consumers Are Looking for Now!, I have been digging into the interior design industry, one that leads the consumer market in home design trends. ASID (American Society of Interior Designers) just released a new state of […]
How to Create Customer Curiosity? This is what I am talking about!
Retailers need to use the power of curiosity to magnetically draw customers into the store and down the aisles to fully explore the wonderful product experiences offered. Curiosity is one of the essential qualities that transform a store into a shop that POPs! In a visit to Morristown, NJ, my husband and I took an […]