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What Consumers Want from Social Media Is Different than Brands, Creating a Performance Gap

In little over a decade, social media has emerged as businesses’ number one way to connect with consumers, according to a new study conducted by Harris Poll for Sprout Social, a social media listening and analytics company. Over 70% of businesses surveyed rely on social media for customer engagement, compared with 61% for email, 27% […]

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Bottega Veneta Shuts Down Its Social Accounts. Will It Start a Trend?

Without warning and with no explanation, Kering-owned Bottega Veneta just closed down its Instagram, Facebook and Twitter accounts. Its abrupt halt to social media promotion has left the luxury fashion world stunned. With e-commerce doubling its share of the personal luxury goods market in 2020, from 12% in 2019 to 23%, and with its share […]

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Help for Brands Looking to Spread the Word

In survey after survey that Unity Marketing conducts with brands and retailers, word-of-mouth marketing inevitably rises to the top as both their most used and most effective marketing medium.  Word-of-mouth has credibility unmatched by any other. Unlike paid advertising and marketing messages pushed out by brands and retailers, word-of-mouth communicates authentic news that the one […]

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Gucci Is Leaving Louis Vuitton in the Dust Online

Among its luxury competitive cohort, Gucci is killing it online. Gucci was just named one of the three 2017 Momentum Award winners by SimilarWeb in the retail category, the only luxury brand to be so recognized. Gucci joins Uniqlo.com and Stitchfix.com as leaders in the online world of retail, based on the company’s algorithm measuring online traffic […]