Archive | July, 2024

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Forget Omnichannel Retail, Think Unified Commerce

Retailers need to recognize that unified commerce is more than just a shiny, new phrase to describe omnichannel retail. Realizing its full potential and implementing it across the entire organization requires a completely new mindset. Yes, its goal is to deliver a unified customer experience across channels, i.e., an omnichannel customer experience, but it achieves […]

Nordstrom

Why Nordstrom May Be Surprise Winner From Saks-Neiman Marcus Merger

After months, even years of rumors, Saks Fifth Avenue and Neiman Marcus Group (NMG) have reached a definitive merger agreement. Saks will pay $2.65 billion to acquire NMG and its 36 department stores, two Bergdorf Goodman locations and five Last Call outlets. Saks brings 39 stores, 95 Saks Off 5th outlets, and a separately operating […]

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Resolving The Tension Between Quiet Luxury and Status-Seeking Conspicuous Consumption

A New York minute ago, quiet luxury replaced conspicuous consumption and became all the rage. Now it’s retreated from the headlines with fashion insiders rejecting the phrase as too overused: “An overly TikTok-ified way of describing classic, refined clothing,” the Wall Street Journal reports. Italian designer Brunello Cucinelli, who fully embraces the trend if not the terminology, […]

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Dior

Italy Calls Out Dior For Unethical Supply Chain And Warns Other Luxury Brands About Abuses

A Milan court just placed LVMH’s Christian Dior brand under judicial administration for a year after an investigation found two of its Chinese-owned subcontractors based outside Milan had exploited their workers. This followed a similar judgment in April against Giorgio Armani for “culpably failing” to oversee its suppliers, according to Reuters. While Dior was not […]

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