Affluent Consumers Plan Fewer Gifts And More Travel, Cutting Into Retail Holiday Sales 2022

Throughout the critical holiday season of November and December, the National Retail Federation predicts retail takings will total between $942.6 to $960.4 billion, a 6% to 8% increase over last year. This estimate excludes spending at automobile dealers, gasoline stations and restaurants. The macro estimate includes all retail expenditures for gifts and other holiday-related purchases, […]

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Prospects Are Strong For Small Business Saturday 2022

Thanksgiving weekend is fast approaching and after the turkey dinner and football, shopping is one of the holiday weekend’s time-honored traditions. Last year, the National Retail Federation reported nearly 180 Americans shopped over the five-day holiday weekend. Sandwiched between Black Friday and Cyber Monday is Small Business Saturday, a shopping holiday introduced by American Express […]

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Canada Goose’s All-Season Strategy Is Paying Off

Canada Goose just came off two consecutive quarters of double-digit topline growth. First half-year sales ending at the beginning of October are up 20% overall, reaching just over $250 million. Considering these two quarters are its slower spring and summer seasons, this is a remarkable accomplishment and provides tailwinds heading into its prime selling season […]

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Caruso Launches A Mall Loyalty Program Unlike Any Other

Malls are in a mess of trouble. Throughout the year, mall traffic is tracking below 2019 levels on a month-by-month basis. And in September, when back-to-school shopping should have invigorated shoppers, visits to enclosed malls were off 10%, as were open-air lifestyle centers (OALC). And September was the worst month all year for OALCs, according […]


Neiman Marcus’ Cultural Transformation Pays Off

Everyone in retail has heard the apocryphal story about how Stanley Marcus, known to all as Mr. Stanley, would greet his customers at the Neiman Marcus door in Dallas every morning. He knew his customers by name, knew what they wanted and treated them as the VIPs they were. They returned the favor by giving […]