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Ikea store

Why IKEA Is a Retail Competitor to Fear

The recent passing of Ikea founder Ingvar Kamprad has revived attention to a retailer that is too frequently overlooked in home furnishings circles. All too often it is the butt of jokes. From the unintelligible instructions required to assemble its furniture and the unpronounceable names for the 9,500 products it sells to its meatballs, Ikea is more often laughed […]

Closed store sign

9 Failing Fashion Retailers in Intensive Care

Despite the dire threats of a retail apocalypse, retailers pulled it out last year. The retail sector, excluding automobiles and parts, saw a 4.4% increase in 2018 over 2017, with nonstore, including ecommerce retailers setting the pace, up 10.4%. But last year, not all retail segments were so fortunate. While shoppers were busy furnishing and updating […]

Greeting Cards

Hallmark Is Paying the Price from Abandoning What Made It Great

A recent study of US consumer companies’ brand reputations placed the venerable Hallmark brand in its top ten list. With a score of 82.4 points it ranked as the #4 brand behind Rolex, Sony and Lego, according to the 2017 Consumer RepTrak report from the Reputation Institute, which surveys on more than 5,000 companies across 22 countries […]

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Store is open

New Year’s Resolutions for America’s Independent Retailers

The National Retail Federation reports that today there are some 3,793,621 retail establishments in the United States, and nearly 99% count as small businesses with less than 50 employees. Unlike the 1% big retailers at the top, the 99%ers don’t have legions of MBA’s to guide their businesses, and few have dedicated marketing, merchandising or […]

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JS-Designer-Luxury-Flooring-showroom

Join me at SURFACES on January 30, 2018 at Mandalay Bay Convention Center, Las Vegas

Laying the Foundation for a Profitable Flooring Business Make Your Flooring Shop POP! A shop that POPs! is one that creates an extraordinary customer experience that includes not just extraordinary products, but extraordinary displays that attract customer curiosity, in-store service that builds customer involvement and prices that offer the greatest value to the customer. Shops […]

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