Archive | Retailers & Retailing

RSS feed for this section
photo-1609234700463-60e479775df0

‘Shop Small, Shop Local’ Message Is Independent Retailers’ Best Hope for Pandemic Recovery

The overarching story of retail in 2020, the pandemic year, is that the big just got bigger. The biggest categories – food and beverage stores, general merchandise stores (with the exception of department stores), building materials and supplies dealers and electronic shopping – all got bigger and the biggest retailers in each of those categories […]

Comments Off on ‘Shop Small, Shop Local’ Message Is Independent Retailers’ Best Hope for Pandemic Recovery Continue Reading →
More shops

Delivering a WOW! Customer Experience

How can pandemic-crushed specialty retailers that were too slow or ineffective ramping up their e-commerce capabilities come back from the brink? Don’t look to Amazon, the big-boxes or category killers for inspiration, advises Wharton Professor Thomas Robertson and director of its Jay H. Baker Retailing Center. Instead, set your sights on Ritz Carlton, Disney Parks […]

furniture store photo-1460776960860-7adc30a4e69d

The Home Boom Is Going Bust for Independent Furniture and Furnishings Retailers

By all accounts, the pandemic year was a great one for home furnishings brands and retailers. Cooped up at home, Americans invested in improving their living spaces. Home improvement retailers, like Home Depot and Lowe’s that serve the DIY-inclined, rose 14% year-over-year. These retailers were aided by being classified as essential retailers during the shutdown, […]

Comments Off on The Home Boom Is Going Bust for Independent Furniture and Furnishings Retailers Continue Reading →
engagement photo-1611075099808-e3af7993333a

Kay, Zales and Jared parent, Signet Jewelers, Outlines Next Phase of its Path to Brilliance Plan

In March 2018, shortly after being named CEO, Virginia ‘Gina’ Drosos laid out a transformational three-year strategic plan for Signet Jewelers, called “Path to Brilliance.” Its ambitious benchmarks were to be achieved at the close of 2020. But after the pandemic year, nobody would have faulted the company in its recent fiscal 2021 earnings call […]

Comments Off on Kay, Zales and Jared parent, Signet Jewelers, Outlines Next Phase of its Path to Brilliance Plan Continue Reading →
Uniqlo

Uniqlo Is Distancing From H&M and Zara to Become the World’s Top Fashion Retailer

Fast-fashion retailers are considered the bottom-feeders in the fashion world. They are widely credited – or discredited depending on which side of the cash register you are on – with copying designer-inspired trends, producing them in copious quantities and selling them for pennies on the dollar of the namesake brands. Sweden’s H&M operating 5,000 stores […]

Comments Off on Uniqlo Is Distancing From H&M and Zara to Become the World’s Top Fashion Retailer Continue Reading →