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Talking HENRYs with Joanne Wilson, a.k.a. @GothamGal

Gotham Gal, a.k.a. Joanne Wilson, asked me about HENRYs – High Earners Not Rich Yet – and I obliged. Hear our far-ranging discussion on my career path to the luxury market and the discovery of the HENRYs, women consumers, online shopping, supply chain and retail. Watch Now

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RH Pauses Plans as Ukraine, Supply Chain, Rising Interest Rates and Inflation Impact Demand

In the most recent RH earnings call, CEO Gary Friedman didn’t exactly hit the company’s brakes, but he did take his foot off the accelerator. Still proclaiming 2022 will be the year of new, that newness will be late on arrival. Reporting yearly and fourth-quarter results ending January 29, 2022, the company just met the […]

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Conspicuous Consumption Is Back as Higher Luxury Prices Drives Demand

The personal luxury goods market has come through the most disruptive year in recent history and emerged on the other side stronger than ever. After reaching a global high of $307 billion in 2019, industry sales dropped a whopping 22% in 2020 only to recover and even top it in 2021, reaching $309 billion, according […]

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Louis Vuitton Leans Into the Slippery Slope of Culture as the Calls for Equity Grow

In LVMH’s recent earnings call reporting fourth quarter and year-end 2021 results, CEO Bernard Arnault took a victory lap. He reported record-breaking financial results, with revenues reaching $73 billion on organic growth of 36% over 2020 and 14% compared to 2019 and profit from recurring operations at $19.5 billion that doubled over 2020 and rose […]

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Luxury Brands Have A New More Intentional Consumer

Against a backdrop brought on by the pandemic, including supply chain snags, rising inflation and on-going geopolitical turmoil, luxury brands face another challenge. The consumers who are emerging post-pandemic are coming to the luxury market with new priorities and expectations from luxury brands. “Customers tastes and interests have changed. Their attitudes toward shopping have changed. […]