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Testosterone Is the Hormone that Drives Men Wild for Luxury

Consistently in my research with luxury consumers, I have found men more predisposed than women to luxury purchases. They typically spend more on luxury goods and services than women in Unity Marketing surveys and are more willing to own interest in luxury consumption in interviews and other qualitative research. I’ve attributed these gender differences in […]

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Luxury consumer shopping

Luxury Consumers Plan to Pull Back on Spending – Global Disruption to the Luxury Market Coming Again?

Across the globe, luxury consumers, whose numbers and wealth are growing at a phenomenal pace, are experiencing an uneasy sense of déjà vu. “It’s feeling a lot like 2007,” says Cara David, managing partner at research firm YouGov, reporting the results of its Affluent Perspective Global Study among nearly 6,000 of the top 10% affluent […]

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Personal touch

People Not Product Are Retailers’ Secret Weapon: Give the Personal Touch

Success at retail today is less about what you sell and more about how you sell it. That’s why people – both the people the retailer serves, i.e. the customers, and the people who do the serving, i.e. retail staff — are the two most critical factors in retail success today. Product is secondary. The […]

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Millennial wedding couple

Is a Wedding A Luxury too Few Millennials Can Afford?

It isn’t easy to succeed in today’s wedding market, as bankrupt bridal gown company Alfred Angelo and struggling David’s Bridal have discovered. Once an evergreen market where businesses could depend upon a steady demand for products and services, the wedding market hit the skids during the recession and has yet to recover. With a total […]

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Anything Worth Having Is Worth Waiting For: The Myth of Instant Gratification

Ask shoppers what they want and you’ll find they want it all — good quality products, wide selection, low prices — and they want it all now. That is the reason that Amazon.com gives every other retailer fits because in the first of those three wants, Amazon pretty well beats all comers. On the last, instant gratification, […]

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