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Suitsupply store Tysons Galleria

In Retail First Impressions Count: Suitsupply Is a Brand That Understands That

A recent midweek afternoon shopping trip took me to the King of Prussia Mall. Truth be told, I am not an enthusiastic mall shopper and King of Prussia, as the nation’s third-largest mall, is a monster to navigate. Whenever I go, I almost always park near Nordstrom because of all the stores in the mall, […]

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Empty mall

What Malls Must Do Now That Macy’s and Sephora Are Abandoning Them

The fate of many of the nation’s malls hangs in the balance after Macy’s just announced it will close 125 of its stores over the next three years, most of them Macy’s. Here is a partial list of the malls impacted. The move will leave Macy’s with only about 400 stores remaining after shrinking from […]

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Bookstore

How Indie Bookstores Beat Amazon and You Can Too

For the past eight years, Harvard professor Ryan Raffaelli immersed himself in the world of independent bookstores. Concluding his study, he just released a working paper, entitled “Reinventing Retail: The Novel Resurgence of Independent Bookstores,” that summarizes the findings from his extensive research, which included a series of interviews and focus groups, visits to bookstores […]

Amazon.com

Can Amazon Succeed in Luxury?

No question, every successful entrepreneur has a certain amount of madness and the more successful they are, the madder. Using that measure, Jeff Bezos, who dreamed a bookstore could become the world’s largest retailer, must be the craziest of all as he tops the list as the world’s richest person, just ahead of another mad […]

Sephora Store by RICHARD CADAN PHOTOGRAPHY

Sephora’s Already-Great Beauty Insider Loyalty Program Is Getting Even Better

Look at most any list of the top retail brand loyalty programs and Sephora’s Beauty Insider typically is on it. Business Insider calls it out for offering members access to beauty classes, special promotions, exclusive sets and extending extra perks through credit cards. Shopify highlights the program’s flexibility that gives members access to discounts to […]

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