Sustainable fashion has primarily been relegated to niche fashion brands and to narrow product categories within the industry. It has yet to be adopted widely by the mainstream and across the full product spectrum. That surely will change and change fast as Adidas steps out with a bold new initiative to do away with all […]
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RSS feed for this sectionLuxury Brands Face a Crisis of Meaning: Here’s How to Fix It
Luxury brands are caught between a rock and a hard place. They keep trying to up their prices by elevating their luxury value proposition, but the foundation on which they are trying to build that perception is shifting out from under them as consumer’s idea of luxury and theirs no longer align. Quite simply, luxury […]
The RealReal Proves Secondhand Luxury Is What Luxury Consumers Want
The secondhand luxury goods market will grow 4X faster than the primary market. The RealReal is in on the ground floor.
How Gucci and Chanel Are Going Mobile to Enhance the Customers’ Experience
Gucci and Chanel are using the power of customers’ smartphones to deliver more personalized and human-enhanced service to their customers. Gucci has launched a Florence-based call center, with five more to follow by 2020. The call center provides the expertise of Gucci’s finest shop assistants to customers throughout the world anywhere and anytime. And Chanel’s […]
Rihanna And LVMH Team Up For A Game-Changing Collaboration
With the launch of Fenty Maison in partnership with pop icon and fashion and beauty entrepreneur Rihanna, LVMH is breaking the mold of how luxury brands are built. It signals dramatic changes coming in the luxury market led by the undisputed market leader. Recently Bernard Arnault, chairman and CEO of LVMH, announced that it was creating […]