Success at retail today is less about what you sell and more about how you sell it. That’s why people – both the people the retailer serves, i.e. the customers, and the people who do the serving, i.e. retail staff — are the two most critical factors in retail success today. Product is secondary. The […]
First Look at Design Trends from 1stdibs
1stdibs, the global marketplace for antiques and one-of-a-kind furniture and decorative accessories, art, jewelry, vintage fashions and objects d’art, just released its Interior Designer Trends Survey. Tapping the insights from its 40,000 designer members of its 1stdibs Trade Program, it reveals the design trends that its members believe will take center stage this year for the […]
Marketing Authentic Luxury for Designers (Speech)
Join me April 4 at The Estate, Atlanta for the next AuthLux Summit, sponsored by ROHL, the authentic luxury brand for kitchen and bath faucets and fixtures. I will be presenting a deep-dive into how designers can use authentic luxury to market their design business more successfully and more profitably. Also sharing insights on authentic […]
Light Your Customers’ Fire: How to Make Your Lighting Shop POP! (Speech)
Join me at the 2018 American Lighting Association Conference in Asheville, NC, Tuesday September 25, where I will present: Light Your Customers’ Fire: How to Make Your Lighting Shop POP! A shop that POPs! is one that creates an extraordinary customer experience that includes not just extraordinary products, but extraordinary displays that attract customer curiosity, […]
Let There Be Light: A Design Guide for Millennials’ Homes (Speech)
Join me at the 2018 American Lighting Association Conference in Asheville, NC, Tuesday September 25, where I will present in a general session: Let There Be Light: A Design Guide for Millennials’ Homes Millennials are the next generation of home owners. The millennial generation, numbering 75.4 million people and aged 21-37 years, are in the […]