lab-grown diamonds

Do Lab-Grown Diamonds Fit into Your Store?

Creating a brand in an emerging category isn’t simple.  A well-thought-out strategy reflects where the category and best consumers are going rather than the current environment.  It’s easy to make mistakes.  In the jewelry business, the diamond industry’s powers-that-be would like to define you as something less than mined diamonds. Don’t allow someone else to […]

Millennials at home

What Millennials Are Looking For To Decorate Their Homes

Now that Millennials, the largest American generation in history some 80 million strong, are aging into the prime years for buying home furnishings, it should be glory days for furniture and home furnishings stores. But that is decidedly not the case. Through November 2019, retail sales in that segment were up only .4%, while retail […]

Discount store signage

Why LVMH Declares Discount Outlets Anathema And American Luxury Brands Should Too

Anathema is a strong word with religious overtones. It was a condemnation pontiffs reserved for heretics. Among the definitions of the term in Merriam-Webster is this: the denunciation of something as accursed. LVMH’s Bernard Arnault, the reigning pope of luxury marketing, brings near-religious intensity to controlling the 75 luxury maisons that make up his dominion, […]

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Nordstrom store

Do Neiman Marcus, Saks and Nordstrom Discount Outlets Draw Customers to their Full-Priced Luxury Stores?

Luxury department stores, like Neiman Marcus, Nordstrom and Saks, have long been plagued by the problem of how to get rid of last season’s unsold merchandise without cluttering up their stores with too many sales signs and off-priced racks. It hurts the luxury brand image. While they could sell it through to liquidation wholesalers, the […]

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