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Light Your Customers Fire: Make Your Lighting Shop POP! Speech

Light Your Customers’ Fire: How to Make Your Lighting Shop POP! (Speech)

Join me at the 2018 American Lighting Association Conference in Asheville, NC, Tuesday September 25, where I will present: Light Your Customers’ Fire: How to Make Your Lighting Shop POP! A shop that POPs! is one that creates an extraordinary customer experience that includes not just extraordinary products, but extraordinary displays that attract customer curiosity, […]

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Wemans Food Market Produce department

Wegmans Food Markets Are Shops that POP!

Wegmans Food Markets, the Rochester-based regional grocery chain with just over 90 stores and reported $8.3 billion in sales, is more than just a good place to shop and work. It is hands down the most beloved supermarket in the country among its customers and employees. It’s a shop that POPs! If you’ve never had a Wegmans shopping […]

Badgley Mischka Runway app IMG_7148

Luxury’s Online Future Revealed in 5 Brands

Online is the next frontier for luxury brands. It’s where luxury brands can find their next path to growth, but for a variety of reasons they have been notoriously slow to follow it. As an industry steeped in heritage and tradition, change doesn’t come naturally to it, but in today’s dynamically changing consumer market, that […]

Craft jewelry

If I Owned a Jewelry Store…

I’d want it to be an extraordinarily different kind of jewelry store.  I’d want it located on an active ‘Main Street’ surrounded by other extraordinary shops, boutiques, pubs, restaurants and other places that attract guests with fun things to do and see.  I’d want my store to be an exciting place where people can experience […]

Millennial wedding couple

Is a Wedding A Luxury too Few Millennials Can Afford?

It isn’t easy to succeed in today’s wedding market, as bankrupt bridal gown company Alfred Angelo and struggling David’s Bridal have discovered. Once an evergreen market where businesses could depend upon a steady demand for products and services, the wedding market hit the skids during the recession and has yet to recover. With a total […]