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RH Next Steps: Prospects For RH England, Aynho Park, Memberships, Contemporary and More

RH got off to a rough start in 2023, but two new surveys among U.K. designers and HNW affluent consumers in U.S. and U.K. show green shoots for the company.

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A ‘Reputation Recession’ Is Bringing Chanel, LVMH, Burberry, Hermès, Ralph Lauren And Others Down

Brand reputation and brand loyalty are two related but distinct aspects of a luxury brand’s performance, and they are inextricably linked. Brand reputation is how consumers perceive a brand and its products, services, or experiences. It is based on various factors such as product quality, brand heritage, pricing, advertising, corporate social responsibility, and customer service. […]

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It’s Disruption Versus Tradition As Louis Vuitton And Gucci Choose New Creative Directors

The fashion world was shaken when Louis Vuitton announced the appointment of pop icon Pharrell Williams as creative director of its menswear division. He will succeed the late Virgil Abloh, who passed away in November 2021. In many ways, Williams is a perfect choice to step into Abloh’s shoes, both being Black Americans steeped in […]

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Big Mistake: Starbucks Makes Loyal Customers Work Harder For Rewards

Starbucks is making it harder for its rewards program members to get their freebies. While members will continue to earn the same number of Star rewards points per dollar spent, beginning February 13, the Star points needed to get a free brewed coffee or tea will double from the current 50 Stars to 100. Handcrafted […]

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How Bergdorf Goodman Will Revolutionize Luxury Shopping For The Digital Age

Since Neiman Marcus Group (NMG) was forced during its bankruptcy proceedings to close its first and only Neiman Marcus store in Hudson Yards in 2020, Bergdorf Goodman became NMG’s sole bastion in the city. Early on, rumors circulated that NMG might offload Bergdorf Goodman too, but those were quickly put to rest as NMG recommitted […]

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