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Confused About the Metaverse? Visit Zuckerberg’s Meta Store

The Meta Store has just opened on Meta’s (the company formerly known as Facebook) Burlingame campus. It is a living lab where people can experience the metaverse for themselves and Meta’s Reality Labs HQ programmers and developers can learn from customers. “Once people experience the technology, they can gain a better appreciation for it,” said […]

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Hermès Leans Into Stores, Home and Metaverse For Growth as a Lifestyle Brand

Stretching the luxury brand into product ranges beyond their traditional areas of competence is a classic business-building strategy in the luxury market. Through the stretch, they cash in on their reputation in one sphere to extend it into another where they haven’t played before. The strategy is so foundational in luxury that J.N. Kapferer and […]

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Retail Reset Coming as Inflation Takes Its Toll on Shoppers

It’s been almost two years to the day since Covid threw retailers and shoppers for a loop. Forced to adapt, both retailers and the shoppers responded remarkably well and as the threat of the pandemic diminished, retail’s 2021 recovery was remarkable as well. Retail sales advanced 14% and it seemed things were returning to normal […]

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RH Pauses Plans as Ukraine, Supply Chain, Rising Interest Rates and Inflation Impact Demand

In the most recent RH earnings call, CEO Gary Friedman didn’t exactly hit the company’s brakes, but he did take his foot off the accelerator. Still proclaiming 2022 will be the year of new, that newness will be late on arrival. Reporting yearly and fourth-quarter results ending January 29, 2022, the company just met the […]

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Jewelry Retailers Must Prepare for a Customer Retreat and Signet Has Been Preparing for this Day

A remarkable thing happened during and after the pandemic: Jewelry sales went through the roof. Personal consumption of jewelry reached $94.6 billion in 2021, up over 50% from the $62.3 billion spent in 2020, according to the Bureau of Economic Analysis’ (BEA) underlying data. Across the board, American consumers bought a ton of stuff in […]

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