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LVMH CEO Bernard Arnault opened the 2022 year-end earnings call with a simple statement that summed the year’s accomplishments in a nutshell: “I want to say once again, at the risk of tiring you, record results for the Group LMVH. We achieved just over €79 billion ($86 billion) in revenue, just over €21 billion ($22.8 […]
Starbucks is making it harder for its rewards program members to get their freebies. While members will continue to earn the same number of Star rewards points per dollar spent, beginning February 13, the Star points needed to get a free brewed coffee or tea will double from the current 50 Stars to 100. Handcrafted […]
In the realm of luxury performance outerwear, two brands stand at the forefront: Canada Goose and Moncler. As formidable competitors in a narrow niche market, they don’t leave a lot of room for a new entrant. Only a certain clientele pays upwards of $1,000 for a down parka when perfectly serviceable ones are widely available […]
Since Neiman Marcus Group (NMG) was forced during its bankruptcy proceedings to close its first and only Neiman Marcus store in Hudson Yards in 2020, Bergdorf Goodman became NMG’s sole bastion in the city. Early on, rumors circulated that NMG might offload Bergdorf Goodman too, but those were quickly put to rest as NMG recommitted […]
Initially, RH CEO Gary Friedman was in a sober mood to deliver a sober message in the company’s most recent third-quarter 2022 earnings report. Though its revenues and operating margin exceeded the previous outlook, revenues dropped 14% from last year’s $1,006 million to $869 million and adjusted operating margin declined from 27.7% last to 20.8% this […]
Speaker, author, and market researcher Pamela N. Danziger is internationally recognized for her expertise on the world’s most influential consumers: the American Affluent. As founder of Unity Marketing, Pam leads with research to provide brands with actionable insights into the minds of their most profitable customers.
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