The news on the mall front remains depressing at best. Coresight Research, along with many other respected firms, continue to predict as many as 25 percent of the nation’s malls may close over the next three to five years. And there could be even more “if we can’t stop the bleeding,” said Coresight CEO Deborah Weinswig. Currently […]
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Bottega Veneta Shuts Down Its Social Accounts. Will It Start a Trend?
Without warning and with no explanation, Kering-owned Bottega Veneta just closed down its Instagram, Facebook and Twitter accounts. Its abrupt halt to social media promotion has left the luxury fashion world stunned. With e-commerce doubling its share of the personal luxury goods market in 2020, from 12% in 2019 to 23%, and with its share […]
Luxury Enters the Era of Conscientious Luxury
This year’s fifth annual State of Luxury report takes a look back at the year that was, but more importantly, looks ahead to what 2021 holds for companies competing in the luxury market. As 2021 dawns, it will be a year of transition for the luxury market after the reset brought on by the Covid-19 […]
Gifts Must Have More Meaning
This year will go down in the history books as one when consumer shopping behavior changed irrecoverably. With people fearing for their health, they turned online to satisfy more of their shopping needs. And with only certain stores open throughout the retail closures, they reevaluated their needs versus wants when it came to shopping. Needs […]
Ikea Cancels Its Catalog, Breaking a Vital Link in the Customer Journey
As 2020 draws to a close, every retailer is ready to close the books on this most disruptive of years. Ikea is quite literally closing its books. It is ending the 70-year run of its iconic catalog. The Ikea catalog will be relegated to a museum, where it becomes a nostalgic reminder of days gone […]