Archive by Author

Closed store sign

Half of Main Street Retailers Are at Risk of Closing for Good

The latest California stay-at-home orders couldn’t come at a worse time for independent retailers. The orders went into effect at midnight December 6 and will impact over 33 million people in Southern California, San Francisco and the Central Valley areas.Set to last a minimum of three weeks, running right through Christmas, an unknown number of […]

Comments Off on Half of Main Street Retailers Are at Risk of Closing for Good Continue Reading →
Shanghai China mall photo-1602431729022-e9f55bb94f08

American Brands Are Losing Appeal in China, Just as It Becomes the World’s Largest Luxury Market

The Covid pandemic took a big bite out of the reliably buoyant luxury market. The personal luxury goods market, which includes fashion, jewelry, watches and beauty, will drop 23% this year to $257.5 billion, the largest annual decline in history and the first time sales have dropped since 2009, according to Bain’s 2020 Fall Luxury […]

Comments Off on American Brands Are Losing Appeal in China, Just as It Becomes the World’s Largest Luxury Market Continue Reading →
tiffany t photo-1530500346992-bd0377e71657

What Happens To Tiffany After LVMH Takes Over?

The luxury deal of the century is back on track. Pending Tiffany shareholder approval, the French conglomerate LVMH will acquire Tiffany and Company for $15.8 billion, making this the biggest deal for the world’s biggest luxury company, a company which has grown to 75 brands through acquisitions alone.A few short months ago, LMVH was looking […]

moms photo-1512484580809-b5251c5df9dd

Moms Will Be This Year’s Holiday Hero

Everyone in retail knows that women are their most important customers with women controlling or influencing upwards of 70% to 80% of all consumer spending, according to the oft-quoted statistic.But with 126.6 million adult women in the country today  – 96.6 million aged 20-to-64 and 30 million 65 and older –  it’s a massive demographic […]

customer photo-1556740772-1a741367b93e

Turning Customers Into Company Representatives: How Outer, Shapermint and ChatDesk Do It

Everyone knows that word-of-mouth marketing is the most effective and efficient way to attract new customers to a brand or a store. Yet before the widespread adoption of social media, word-of-mouth happened by accident and was not something easily managed.Then along came Facebook, Twitter, Pinterest and Instagram and brands discovered new ways to manage word-of-mouth […]

Comments Off on Turning Customers Into Company Representatives: How Outer, Shapermint and ChatDesk Do It Continue Reading →