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LVMH’s Growth Slowed In Fourth Quarter. Is It An Omen For 2023?

LVMH CEO Bernard Arnault opened the 2022 year-end earnings call with a simple statement that summed the year’s accomplishments in a nutshell: “I want to say once again, at the risk of tiring you, record results for the Group LMVH. We achieved just over €79 billion ($86 billion) in revenue,  just over €21 billion ($22.8 […]

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Western Brands’ Dominance In The Chinese Luxury Market Is Threatened By The ‘Guochao’ Trend

The personal luxury goods market boomed in 2022, reaching an unprecedented $383 billion, up 26% from 2019 and 22% from 2021 at current exchange rates, according to Bain-Altagamma Luxury Study. Much of the growth came from its two largest markets, The Americas ($123 billion and up 25%) and Europe ($102 billion, up 27%). However, China, […]

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Luxury Brands Must Prepare For A Reset: Here’s The How And Why

Over the last three years, the luxury market has experienced a whirlwind of change. In the lead-up to the pandemic, the personal luxury goods market grew 7 percent in 2019, reaching $300 billion globally. Then in 2020, it suffered a sharp decline, dropping an unprecedented 22 percent to $235 billion, followed by a remarkable rebound […]

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Big Mistake: Starbucks Makes Loyal Customers Work Harder For Rewards

Starbucks is making it harder for its rewards program members to get their freebies. While members will continue to earn the same number of Star rewards points per dollar spent, beginning February 13, the Star points needed to get a free brewed coffee or tea will double from the current 50 Stars to 100. Handcrafted […]

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Retailers’ Employment Troubles Will Only Grow In 2023

A year ago, the retailers had one overwhelming employment problem: they couldn’t find enough people to work in their stores. Employees were leaving retail employers in droves and not enough people were queuing up to fill the vacancies. Retail job openings were up nearly 40% in December 2021 over 2019 levels. And last year, the […]