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Starbucks is making it harder for its rewards program members to get their freebies. While members will continue to earn the same number of Star rewards points per dollar spent, beginning February 13, the Star points needed to get a free brewed coffee or tea will double from the current 50 Stars to 100. Handcrafted […]
A year ago, the retailers had one overwhelming employment problem: they couldn’t find enough people to work in their stores. Employees were leaving retail employers in droves and not enough people were queuing up to fill the vacancies. Retail job openings were up nearly 40% in December 2021 over 2019 levels. And last year, the […]
Madhappy, the LVMH Ventures-backed fashion company, is blazing a trail for what a 21st-century brand can be and, more importantly, what it can do: make the world a better place one fashion piece at a time. Founded in 2017 by Peiman Raf, his brother Noah, Mason Spector and Joshua Sitt, Madhappy came from the recognition […]
Throughout the critical holiday season of November and December, the National Retail Federation predicts retail takings will total between $942.6 to $960.4 billion, a 6% to 8% increase over last year. This estimate excludes spending at automobile dealers, gasoline stations and restaurants. The macro estimate includes all retail expenditures for gifts and other holiday-related purchases, […]
Everyone in retail has heard the apocryphal story about how Stanley Marcus, known to all as Mr. Stanley, would greet his customers at the Neiman Marcus door in Dallas every morning. He knew his customers by name, knew what they wanted and treated them as the VIPs they were. They returned the favor by giving […]
Speaker, author, and market researcher Pamela N. Danziger is internationally recognized for her expertise on the world’s most influential consumers: the American Affluent. As founder of Unity Marketing, Pam leads with research to provide brands with actionable insights into the minds of their most profitable customers.
Learn more about Pam