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Word of mouth marketing

How to Make Word-of-Mouth Marketing Work

In every survey Unity Marketing conducts with retailers on their marketing and advertising methods, word of mouth is hands down the most important, being both most used and most effective. For example, in a recent survey among furniture retailers, over 80% of furniture retailers named word-of-mouth their most powerful marketing tool. By contrast social-media marketing, […]

Tiffany & Co store window (by David Cohen, unsplash.com)

Millennial State of Mind Is Bringing New Life To Luxury Market

Bain & Company just released its predictions for the luxury market in 2017. It expects the overall luxury market, including both luxury goods and experiences, to post 5% growth this year to reach €1.2 trillion globally. After what it calls a “reboot” from 2015-2016, it sees the luxury market reaching a “new normal” of 4-5% annual […]

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Diamonds Disrupted: How Man-Made Diamonds Will Disrupt The Mined-Diamond Industry

The mined-diamond industry is mightily concerned that the rapidly growing man-made diamond industry is on a course to disrupt their business. At least that is the conclusion I draw from the Diamond Producers Association’s new marketing campaign “Real Is Rare.”  The DPA was organized in May 2015 by seven of the world’s leading diamond companies. Its new […]

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Need a Retail Rescue? We’ve Got Your Lifeline

To be successful at retail, business owners must wear many hats. Their responsibilities span many disciplines, including management, business planning, marketing, social media, public relations, advertising, customer relations, operations, accounting, systems, technology, merchandising and product expertise. To be truly successful business owners must be competent in all or hire staff that can fill each of […]

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Anything Worth Having Is Worth Waiting For: The Myth of Instant Gratification

Ask shoppers what they want and you’ll find they want it all — good quality products, wide selection, low prices — and they want it all now. That is the reason that Amazon.com gives every other retailer fits because in the first of those three wants, Amazon pretty well beats all comers. On the last, instant gratification, […]

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