I discovered you could buy homes on Amazon by accident one day while shopping. After I stopped laughing – “Who puts a $46,900 charge on their American Express there?” – I had to do more research. I found out plenty of people are not afraid to buy a house on Amazon. Two companies that have built […]
Archive | 2018
People Not Product Are Retailers’ Secret Weapon: Give the Personal Touch
Success at retail today is less about what you sell and more about how you sell it. That’s why people – both the people the retailer serves, i.e. the customers, and the people who do the serving, i.e. retail staff — are the two most critical factors in retail success today. Product is secondary. The […]
American’s Search for a More Livable Home: The New American Dream Home
Back in 2008 John Zogby, founder of the Zogby International Poll, predicted a seismic shift in American’s aspirations, values and ideals in his book The Way We’ll Be: The Zogby Report on the Transformation of the American Dream. Zogby identified four mega-trends that are shaping the trajectory of the American culture and fundamentally redefining the American […]