I confess, Led Zeppelin is one of my favorite bands and ‘Black Dog’ is one of my play favorites. It’s filled with such classic-rock lines like: “I don’t know, but I been told, A big legged woman ain’t got no soul.” Which makes me think about the acquisition market for luxury brands. Well, not all […]
Archive | May, 2017
New Book Helps Interior Designers Be as Exceptional Marketers, as They Are Designers
The traditional business of interior design has been disrupted by a rapidly growing range of competitors out to steal market share from designers’ elite clientele. The most recent ASID Interior Design Outlook and State of the Industry report tellingly reveals the current harsh reality of the interior design industry. While the number of designers and design firms […]
Imagination Retail — The Real Customer Experience People Crave
Call it serendipity or the zeitgeist of our times, but I recently ran into my old friend Ken Nisch at the NRF Retail’s Big Show. Ken is a retail brand architect, as well as a licensed architect leading JGA, a firm that designs retail spaces. His firm works with a long and growing list of […]
If I Owned a Pet Store…
I’d want it to be an extraordinarily different kind of pet store. It will be a true destination where pet owners can find wonderful things and experiences to enhance their lives and that of their pets. I’d want my store to be an exciting place where people and their pets can experience shopping in a […]
Meet Your New Barista: Ralph Lauren
One of the more puzzling things in the recent Ralph Lauren Corporation announcement of the closing of its flagship Polo store in Manhattan on Fifth Avenue and 55th Street was its plans to expand its Ralph’s Coffee franchise. Clearly, it’s an effort to insert new customer experiences into the company’s stores, as it has had […]