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iac gold conference

Jewelry Shops that POP! Talk and Panel Discussion at Sixth Annual Gold Conference (April 28 & 29 @ Graduate Center, City University of New York)

Join me April 28 at the Sixth Annual Gold Conference, sponsored by Initiatives in Art & Culture, where I will be presenting a talk, Jewelry Shops that POP! 7 Steps to Extraordinary Retail Success.  Following my talk will be a panel discussion with three jewelry retailers who exemplify the best-of-the-best jewelry store shopping experiences. Sharing the […]

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Luxury's Got Brand New Style

Why Tiffany Fails & Brands like James Avery Succeed

Last week Tiffany gave a depressing report on its two-month holiday sales. U.S. store sales were down 7% from previous year. That caused the company to give a sobering expectation for the full year, with expected net earnings to decline by 10%. But while Tiffany is struggling on New York’s Fifth Avenue, the jewelry market […]

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Blue Nile: Internet Disruptor Makes the Virtual, Real

Founded in 1999, Blue Nile set out to disrupt the way people buy diamonds, with a special focus on the engagement ring bridal market, skimming the cream off of traditional jewelry stores’ business. The idea of selling engagement rings online grew directly from founder Mark Vadon’s personal experience trying to buy an engagement ring.  After […]

Doyle & Doyle Shows How to Retail Jewelry in New Luxury Style

Traditional Jewelry Retailing Is Ready for a Change Everyone knows what to expect when they go into a jewelry store.  It’s filled with row upon row of glass waist-high counters, where the sales person stands behind and the customer stands in front, separated by a no-man’s land a foot or so deep of shatterproof glass.  […]

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How Hearts on Fire Is Poised to Light the Fire of Millennials

How to Tap the Diamond Buying Potential of Millennials  For each succeeding generation, or at least since 1947 when DeBeers’ told consumers that “A Diamond Is Forever,” buying an engagement ring has been a rite of passage in adulthood.  Today’s prime target market for diamonds and bridal jewelry are the Millennials, the leading edge of […]

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